1. Overview
At Shree Ganesh Ecommercio, we strive to ensure customer satisfaction. This Refund Policy outlines the terms under which refunds may be granted.
2. Eligibility for Refunds
Refunds may be considered under the following conditions:
- Service not delivered as agreed
- Product received damaged or defective
- Duplicate payment made
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Completed or delivered services
- Customized IT services or development work
- Change of mind after purchase
- Delay caused due to customer-side issues
4. Refund Request Process
To request a refund:
- Email us at shreeganeshecommercio@gmail.com
- Provide order/service details
- Include reason for refund request
5. Refund Timeline
- Review period: 3–5 business days
- Processing time: 7–10 business days
- Refund will be credited via original payment method
6. Partial Refunds
In certain cases, partial refunds may be issued depending on service usage or product condition.
7. Cancellation Policy
Orders/services can be canceled before processing. Once initiated, cancellation may not be possible.
8. Contact
For refund-related queries:
📧 shreeganeshecommercio@gmail.com
📞 +91-9712991933